Hoe om mense te laat luister – Mia Slabbert [Oudio]
Sommige sleutelelemente van doeltreffende kommunikasie sluit in duidelikheid van boodskap, stemtoon, lyftaal en relevansie vir die luisteraar se belangstellings en behoeftes. MIA SLABBERT glo ook dat jou woorde baie belangrik is.
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